Nandi: Residents of Songhor/Soba Ward in Tinderet Sub-County have raised concerns over the state of healthcare services in the area, citing persistent challenges in service delivery, shortcomings in the working of the Social Health Authority (SHA) cover, even as stakeholders step in to bridge gaps through periodic medical camps.
According to Kenya News Agency, while recent months have seen the establishment and upgrading of several health facilities within the ward, locals say the improvements have not fully translated into efficient and reliable services. Peter Kiprono, a resident of Cheptonon village, noted that although access to health centres has improved, critical shortages remain. He expressed appreciation for the new facilities but highlighted the ongoing issue of drug shortages, forcing residents to purchase medication from private chemists.
Jane Chebet from Maraba area added that understaffing has led to lengthy waiting times. Despite the presence of new buildings, the shortage of staff means patients experience long queues. Concerns over the professionalism of some health workers have also been raised. David Kibet, a community elder, pointed out that a lack of enthusiasm among certain staff members could be detrimental in emergency situations. However, other residents like Mercy Atieno defended the health personnel, attributing the issues to understaffing and heavy workloads.
The performance of the SHA cover has drawn criticism, with residents finding it beneficial in theory but problematic in practice. John Tanui, a boda boda operator, shared his difficulties in understanding how the cover works, citing delays in reimbursement from the Authority as a significant issue. Rose Jepchirchir, a mother of three, also pointed to system inefficiencies, highlighting frustrations over system downtimes and uncovered services.
Despite these concerns, stakeholders, including public benefit organizations (PBOs) and Civil Society Organizations (CSOs), have played a critical role in enhancing healthcare provision through medical camps. Samuel Rono, a programme officer with a local PBO, mentioned their collaboration with the University of Eldoret in conducting a week-long medical camp in January 2026, providing free outpatient services and screenings. Agnes Mutai, a civil society representative, noted similar initiatives in November 2025, focusing on preventive care and health education.
Residents acknowledged the temporary relief these camps provide. Nancy Cherono from Meteitei appreciated the efficient services during the camps, wishing such standards were maintained daily. However, stakeholders emphasized the need for sustainable healthcare solutions. Samuel Rono stressed the importance of a consistent healthcare system supported by adequate staffing and funding.
Community leaders have urged both county and national governments to address systemic healthcare issues. As stakeholders continue to support government efforts through outreach programs, residents call for urgent reforms to ensure reliable healthcare services. Peter Kiprono emphasized the need for a dependable system, reiterating that healthcare is a basic right that should be consistently available to all.
